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Answer1

Privacy Policy

Last updated: 14 July 2026

This policy explains what Answer1 ("we", "us") collects, why, and what you can ask us to do about it. It is written to be read, not skimmed past.

What we collect

  • Contact details you give us. Name, email and phone number when you buy a report. Providing a phone number does not itself opt you into marketing SMS; that consent is a separate, optional choice. We may also receive contact details when you fill in a form or contact us.
  • Order and report inputs. The identity, areas and roster details you supply for a report. These exist to generate your report and are only ever shown behind your private report link.
  • Payment data. Payments are processed by Stripe. We never see or store your card number.
  • Outreach contact details. For our own marketing we may hold publicly available business contact and profile details from industry directories, including RateMyAgent. We use these only to contact that business and personalise outreach, never to determine paid-report results.

What we do with it

  • Generate and deliver the report you bought, and support you afterwards.
  • Send transactional messages about your order and report.
  • Send marketing to businesses where the law allows, always with a working unsubscribe.
  • SMS is opt-in only. We only text numbers whose owners agreed to be texted.

What we do not do

  • We do not sell your data.
  • We do not publish your report; it lives behind an unguessable private link, excluded from search engines.
  • We do not use your questionnaire answers for anything except your own report.

AI answers in reports

Reports contain answers generated by third-party AI assistants (ChatGPT, Gemini, Claude, Perplexity) about publicly known businesses and professionals. These are independent measurements of what those public tools say, at a point in time.

To generate a report, the questions and the business or professional details you submit are processed by the relevant AI and data providers, which may include OpenAI, Google, Anthropic, Perplexity, DataForSEO and Google Places. These providers may process data outside Australia under their own security and privacy terms. We send only what is needed to produce the report and do not send payment-card details.

Your choices

  • Unsubscribe from marketing at any time via the link in any email.
  • Remove me: if you want your contact details deleted from our outreach lists, email hello@answer1.ai and we will remove them.
  • Access or correction: email us and we will show you what we hold about you, fix it, or delete it where the law does not require us to keep it.

Storage and sharing

Data is stored with our infrastructure providers (hosting, database, email and SMS delivery, payments) who process it only to provide those services. Some providers store or process data outside Australia. We keep order and payment records as long as tax and consumer law require, and report inputs and generated results for as long as needed to provide your private report history or until deletion is requested, unless the law requires longer retention.

Contact

hello@answer1.ai

We are an Australian business and handle personal information in line with the Australian Privacy Principles. If you are unhappy with our response to a privacy concern, you can complain to the OAIC (oaic.gov.au).